Delivery & Returns
All deliveries are next day tracked via DPD once an order is placed you will receive an email/text with all the tracking and details this is where you can add a note for the driver or change the delivery day.
We hope you love your J.N. Rusticus products but we understand there are occasions when you want to return items to us.
Returning with us is easy and stress-free. Simply post the item back to us via tracked delivery within 14 days of receipt and as soon as received we will process your refund. The item must be unused, undamaged and in all original packaging and accompanied with the following information:
- Order Reference
- Reason For Return